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 PHOENIX CRANKSHAFTS - POOR SERVICE
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John James

United Kingdom
960 Posts

Posted - 04/08/2019 :  19:46:31  Show Profile
A friend of mine paid Phoenix 1,000 GBP exactly 30 weeks ago for a PB crank and 4 rods. He has had no response following 4 e-mails and 5 phone calls. Anyone know what is going on?

Richard Hardy

United Kingdom
2138 Posts

Posted - 04/08/2019 :  21:38:42  Show Profile
Peter Green may possibly have some intel on Phoenix as he knows them very well

Rich

Vintage MG Parts
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Adrian Moore

United Kingdom
92 Posts

Posted - 04/08/2019 :  21:42:04  Show Profile
Been trying to contact about poor quality con rods
Apparently re structuring the co
Not opening until the 5th
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Peter Green

United Kingdom
1682 Posts

Posted - 04/08/2019 :  21:57:24  Show Profile
Phoenix Crankshafts is in the process of changing ownership.

Peter
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Peter Green

United Kingdom
1682 Posts

Posted - 07/08/2019 :  11:22:27  Show Profile
I have today spoken to the new owner of Phoenix Crankshafts and he tells me that they are now answering the phone (as opposed to there being an answerphone message) but at present due to the restructuring that is going on they would prefer contact is made via e-mail at;- phoenixcrankshafts@gmail.com.

Peter
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douglas7071

Indonesia
6 Posts

Posted - 08/08/2019 :  15:59:50  Show Profile
I ordered the MG PB crankshaft and conn rods first week January with 33% deposit. No response whatsoever from PHOENIX until this week. They now say end of the year delivery. I always understood this outfit made superior products. Any advice please on alternative suppliers?

douglas
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Westbury

United Kingdom
1952 Posts

Posted - 08/08/2019 :  17:34:32  Show Profile

I wonder what changed here ?

In the past I have had several new crankshafts and connecting rods made, all super quality items as, I’m sure many others can attest to.

John Newman was always the chap I dealt with.

Chris
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Nick Dean

United Kingdom
436 Posts

Posted - 08/08/2019 :  20:59:32  Show Profile
Douglas 7071
Baynton Jones Historic Motorsport advertise Crankshafts, Con Rods etc for MMM Cars, ; sales@baynton-jones.co.uk
I have used them for years and found them excellent in all things MMM.

N A Dean
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George Eagle

United Kingdom
3228 Posts

Posted - 09/08/2019 :  09:34:33  Show Profile
When I rebuilt my NB I bought a new crankshaft and rods from Allen's who were based in Slough. I have an idea this firm might have ceased trading? Peter Green will probably know?

The L2 is fitted with Phoenix crankshaft and rods, they are of very good quality.

George
L2023
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George Eagle

United Kingdom
3228 Posts

Posted - 09/08/2019 :  09:38:36  Show Profile
When I rebuilt my old NB I fitted new crankshaft and rods from Allen Engineering who were based in Slough. I think they may have gone out of business - Peter Green may know?

I fitted a Phoenix crankshaft and rods in the L2, the workmanship is of a high standard.

George
L2023

OOps - when I first posted my reply it did not come up on the web hence the second posting

Edited by - George Eagle on 09/08/2019 09:40:40
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