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DickMorbey
United Kingdom
3672 Posts |
 Posted - 24/06/2017 : 10:34:45
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Hello Malcolm,
As regards your first question, the answer is "yes"!
The remaining points are well made and represent normal good practice - and courtesy! I know our Director, George Wilder, reads this Forum and indeed it was he who made the initial approach/remonstration to Adam.
Dick Morbey
PA/PB 0743
Frieth, Oxon, UK |
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Ian MacKay
United Kingdom
35 Posts |
Posted - 24/06/2017 : 11:49:13
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Dick
I have sent four emails to the club office, mentioning no names, and the only response I received was an 'Auto Out of Office' to my first one. I have given up!
Ian |
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Oz34
United Kingdom
2495 Posts |
Posted - 24/06/2017 : 13:14:13
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Whether or not they have been excessively busy in the run up to MG Live!, Derek's original request was on 27th Feb. Surely there was some spare capacity three and a half months before the event?
Dave |
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Ian MacKay
United Kingdom
35 Posts |
Posted - 24/06/2017 : 14:23:41
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| My last email to the club office was in December last year so MG Live can hardly have been an excuse!! |
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John James
United Kingdom
960 Posts |
Posted - 24/06/2017 : 15:31:18
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Seems to me to be a case of 'Come back John Inness!'
The information previously given regarding contacts is incorrect.
John Hutchinson does not deal with chassis files - he's the DVLA liaison man for age-related and reclaimed registration marks.
Chris Kynoch deals with chassis files and has Pete Neal to assist him.
Pete is a volunteer (normally in the office Tues- Thurs from 11.00am onwards); a more diligent and knowledgeable chap you would be hard pressed to find.
I am not a Club member, having not renewed in 2010. Any talk of increasing Club membership, given this level of service is as illusory as a certain chap's 'Magic money tree'.
JOHN JAMES
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Westbury
United Kingdom
1962 Posts |
Posted - 24/06/2017 : 15:42:13
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I make no apologies by saying that I cannot understand what relevance there is for anyone owning a 1930s car to belong to the present MG Car Club.
I am not inspired by present day so called 'MG' Cars and have not been so for many years. When did 'MG' last make a decent sports car? I personally do not wish to be associated with a second rate family saloon car which happens to have an MG badge on the front. I find it disrespectful to everything that was achieved in the past.
Surely ther are sufficient numbers of triple-m cars to warrant an independent club and would in my opinion command a renewed respect for 'proper' MGs.
There are plenty of other examples of such clubs and they appear to be very successful without being 'propped up' for whatever reason.
Chris |
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PeterL
United Kingdom
1711 Posts |
Posted - 24/06/2017 : 16:11:59
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'allo! Wots this? MMM Brexit???
name and address supplied... |
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agn178
United Kingdom
57 Posts |
Posted - 24/06/2017 : 16:34:59
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Ooops!!
My initial query was to establish the service levels I could expect from the Club. Malcolm's post put my expectations rather more succinctly that I did.
Commercial organisations (including not for profit companies) normally have an established code of practice & level of service. Quite obviously my complaint is with the club and that is where my concerns & disappointment should be addressed.
Reasonable payment for a service is quite acceptable but as a cost saving I would be happy to accept a PDF file of the scanned pages, thus saving time, paper(!) & postage. However a fee of (say) £50 for perhaps 12 pages becomes a rather expensive proposition!
Derek
ps: payment could be made in Euro) |
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tholden
United Kingdom
1627 Posts |
Posted - 24/06/2017 : 16:35:36
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How about MMMexit ? Soft or hard ? Good idea as long as we do not have to pay to leave !
TH |
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Ray Masters
United Kingdom
563 Posts |
Posted - 24/06/2017 : 17:18:50
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I agree with almost all that has been written about the relevance of our 30s cars to the present MGCC. I too have been a member for over 50 years & have asked myself many times of late why l still am.
However, regarding MG Silverstone this year , l applaud the efforts of the committee & its officers in providing the marquee & its contents & the cars on display. Just a pity the marquee was half hidden & about 150 yards from the line up of Triple M cars !.Maybe the site was dictated by other people.
Regarding the assembly of Triple M cars it seemed to peak at just over 20 cars on the Saturday & fewer on the Sunday. Other cars were , however, scattered about e.g at the marquee & taking part in driving tests etc. We've seem MUCH better days.
Did l bring my PA ? no , at over 80 l am not inclined to drive it over 130 miles in today's traffic ; & luggage , chairs etc for two people is a problem. I used my MGB GT.
I much enjoy our forum & the website generally but l too feel that , over the years , the main club has little relevance to Triple M matters . I continue with the MGCC through loyalty , l suppose . Irrational ? Yes. |
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Malcolm Eades
United Kingdom
379 Posts |
Posted - 24/06/2017 : 19:24:53
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Dick - Thanks for your reassurance.
I do not think loyalty is irrational and it may be that the MGCC makes more things possible than you realise: like having an influential voice on the FHBVC, which helps stop politicians messing with our hobby out of misinformation or ignorance;having the status to obtain permits for our events; staying close to the new owners of MG to remind them that we have direct access to a very large number of potential buyers.Whatever the reservations about the Club's services to older cars, I can assure you that every "single interest group" within the Club has expressed similar sentiments at some time or other. The simple fact is that MG's longevity means that the octagon is found on cars produced over a massive span of our history and of automotive technology, so inevitably the needs of various members are diverse. If you add to this the differences even within model groups between racers, rallyers, polishers and the "armchair member" then the challenge for the Club's voluntary and employed officials starts to take on the characteristics of wrestling an octopus. Give them a break! The single marque club seeks to serve all these diverse needs as best it can. One of our great strengths is that we are a single marque club. We have a big presence in the vintage and classic car movement. The octagon (and, I hope the wish to see it live on) are perhaps all we as members have in common. Unless, of course, you enjoy meeting a range of friendly people with similar interests in a variety of social or competitive circumstances. Would you rather have MG suffer the fate of Austin, Morris, Wolseley and Riley? Disappearance was the alternative to China and while there is still a factory putting out cars bearing the octagon, there is a chance one of them might eventually be a sports car. Haven't they just ehibited such an experimental model? It won't be long before there is a big enough Chinese middle class looking for fun as well as utility, just as our forebears did. Our marque has simply mirrored what is happening in the global economy. We can accept the new circumstances and see how we can benefit from them or just complain that "fing's ain't what they used to be".
The fact remains that the Register IS the MGCC. It is the part of the Club which specialises in providing services to owners of Triple-M cars, just as your local Centre provides services to members in the same geographical area. To regard the MGCC as something separate and even alien to the Register is to miss the point. If you starve it of subscriptions you reduce its strength. Are there volunteers out there to take on all the work that Club office does for us now?
Malcolm
M Type
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Cathelijne
Netherlands
744 Posts |
Posted - 24/06/2017 : 19:54:14
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| Hear, hear, Malcolm! |
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Richard Hardy
United Kingdom
2142 Posts |
Posted - 26/06/2017 : 00:39:02
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Going back to the initial topic on requesting chassis files Dick, I have recently introduced a new MMM owner (of 2 cars) to the MMM Register
Three weeks ago, he rang the Register to ascertain if a chassis file existed for one of his cars. He was given some details over the phone of what was on file. Having promptly paid, the chassis file finally arrived 2.5 weeks later having had to be chased on 3 separate occasions, one time being asked to ring back in 3 days to remind them to process! He was also told it would be posted out 1st class in view of the delay, it then arrived 2nd class taking 5 days instead of 1.
The chassis file arrived but did not relate to the verbal information initially provided over the phone yet was correct for the car, so not sure what file they were reading from.
He was disappointed with his initial experience from the Register. Reading other posts, it does seem that there may be shortfalls in attentiveness in this area of service..
Richard
Vintage MG Parts |
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Simon Johnston
United Kingdom
6008 Posts |
Posted - 26/06/2017 : 06:49:38
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Rich,
Shome mishtake shurely (with apologies to Private Eye magazine)? Don't you mean the M.G. Car Club and not the Register? I don't believe the Register has a phone number which you could ring to enquire about chassis files and as far as I know, the files are still held by the main Club and not by the Register!
Simon J
J3437 |
Edited by - Simon Johnston on 26/06/2017 07:08:57 |
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MG Maverick
United Kingdom
1045 Posts |
Posted - 26/06/2017 : 07:10:39
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I must say that in my short experience of MG ownership ( 3 years ) ( I own two MGJ2s ) I am not a fan either ( as in Rich Hardy's post ).
CJD |
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