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Westbury

United Kingdom
1950 Posts

Posted - 15/07/2021 :  15:37:58  Show Profile

Hello, Nick and Forum.

I was unable to get onto the Forum today for a long period up until this afternoon.

I am wondering if the problem was widespread or was it just me ??

Chris

coracle

United Kingdom
1875 Posts

Posted - 15/07/2021 :  15:47:57  Show Profile
You weren't alone, I experienced difficulty as well.
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gardiner

United Kingdom
44 Posts

Posted - 15/07/2021 :  17:05:31  Show Profile
Same here.
Jack.

j gardiner
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Nick Feakes

USA
3340 Posts

Posted - 15/07/2021 :  17:08:04  Show Profile
The forum software threw a spurious error and the server locked it out. The server folks reset the error and restarted the program and all seems well again. There was nothing sinister in their report.
Apologies to all for the outage.
Nick

Webmaster
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Bruce Sutherland

United Kingdom
1547 Posts

Posted - 15/07/2021 :  17:17:19  Show Profile
quote:
Originally posted by Nick Feakes

The forum software threw a spurious error and the server locked it out. The server folks reset the error and restarted the program and all seems well again. There was nothing sinister in their report.
Apologies to all for the outage.
Nick

Webmaster



Nick,
It wasn't your fault, so you should not be apologising, rather the apologies should be from the server outfit.

Bruce. (PB0564)
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Westbury

United Kingdom
1950 Posts

Posted - 15/07/2021 :  17:28:41  Show Profile

Thanks to all !

Chris
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Nick Feakes

USA
3340 Posts

Posted - 15/07/2021 :  18:17:34  Show Profile
Bruce
Was not their fault at all, something in the program had a wobbly and caused the error. My contact responded almost immediately, checked for any external problems that might be the cause, found none and got us going again. So I say, big thanks to them for their excellent service.
Nick

Webmaster
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Bruce Sutherland

United Kingdom
1547 Posts

Posted - 15/07/2021 :  20:10:33  Show Profile
quote:
Originally posted by Nick Feakes

Bruce
Was not their fault at all, something in the program had a wobbly and caused the error. My contact responded almost immediately, checked for any external problems that might be the cause, found none and got us going again. So I say, big thanks to them for their excellent service.
Nick

Webmaster



OK, but if immediate issues are forgiven - then if it's "something in the program" ..... has the program/software been fixed?

Bruce. (PB0564)
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Nick Feakes

USA
3340 Posts

Posted - 15/07/2021 :  21:05:02  Show Profile
Bruce
We have been running basically the same software since 2003 and this is the first time this error has appeared. Who knows why - not I. Since the other parts of the website were working alright, in all probability this was simply a glitch.
Nick


Webmaster
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